:)Shipping Policy
* Shipping Methonds:
Fedex Ground - Ground Shipping to the East Coast is about 5-8 Business Days. Ground Shipping to the west coast is about 2/4 business days. Mountain/Centeral/Midwestern states fall somewhere between 4/6 business days for Ground Shipping.
* Expedited Services (must be ordered before 1pm PST to make it go out the same day, if its past 1pm PST please call us for special arrangements)
o Fedex Overnight
o Fedex 2 Day
o Fedex Express International (actual ship time varies by destination)
o USPS Express - order must be in the night before since their cut off for delivery is noon.
o USPS Priority - 2/4 day delivery
* Shipping Schedule - We Ship Monday Through Friday (Except for FEDEX Holidays - http://www.fedex.com/us/services/holidayschedule.html)
* Tracking information - We provide tracking information when once available. Tracking #s will be within the invoice you receive from us (PDF file). If your invoice does not have tracking information, it means that it has not been processed by the shipping department. Once the item is processed the PDF Invoice will be resent w/ tracking information inside. IF YOU DO NOT GET TRACKING INFORMATION WITHIN 2 BUSINESS DAYS PLEASE EMAIL US Send us an ORDER Update Request. (this is a form that sends order update request to esupport)
*** (all tax/duty/brokerage FEE are the buyer’s responsibility. they are to be paid on the 1st notice of non-payment from shipper/importer/broker.)
